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Home/Common Goals/Improved Rider Experience

Common Goal:

Improved Rider Experience

Region: Texoma

Coordination Goal: Enhance the quality of the customer's travel experience.

Coordination Strategies:

  • Understand the key elements of quality from the consumer’s perspective.
  • Improve visibility and public awareness of regional services.
  • Collect data and report changes in performance and service delivery on a regular basis.
  • Evaluate and prioritize activities that close gaps and increase access to service by the public.

Published on:
November 19, 2022

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