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Home/Resources/Technical Assistance

Technical Assistance

Community Transportation Association of America

Link Type: National Program

The Community Transportation Association of America (CTAA) is a national nonprofit organization that is helping to make accessible and affordable transportation a reality in rural, suburban and urban communities throughout the nation. CTAA offers a variety of technical assistance for communities looking to initiate and/or expand transportation services and programs that link people to jobs, medical care and other destinations necessary for quality of life.

Coordinating Council on Access and Mobility (CCAM) Strategic Plan 2023-2026

Link Type: National Program

Keywords: Stakeholder Resources

On October 27, 2022, the FTA convened the Coordinating Council on Access and Mobility (CCAM), a federal interagency council that coordinates funding and provides expertise on human services transportation for people with disabilities, older adults, and individuals of low income, and officially adopted the 2023-2026 CCAM Strategic Plan. The plan prioritizes expanding safe access to transit, providing affordable mobility options and sets a framework for collaboration among CCAM grantees at all levels and across jurisdictions.

The plan was created through collective engagement among leadership, staff, and stakeholders from across the CCAM partner agencies during 10 federal working sessions held from February to June 2022. In addition, the CCAM held four listening sessions from May to June 2022, where each CCAM agency invited stakeholders, including national, state, and local agencies, organizations, and associations, who provided valuable input.

The plan required a collective effort from CCAM agencies and stakeholders to develop; from 2023 to 2026, the same coordination will be harnessed to implement its strategies to improve transportation access for all.

Disability Information and Access Line from the Administration for Community Living

Link Type: National Program

Keywords: Stakeholder Resources

The Disability Information and Access Line (DIAL) helps people with disabilities get connected to  information about local community resources that support independent living. Launched in 2021 to help disabled people access COVID-19 vaccinations, DIAL also provides information about essential services such as transportation, housing support, disability rights, and more.

DIAL’s staff are trained to work with people of various communications abilities and will spend as much time as needed to ensure effective communication. DIAL’s Information Specialists can assist people in all languages and are trained to work with callers who are deaf and hard-of-hearing. Connect with a DIAL Information Specialist from 8:00 a.m. to 9:00 p.m. ET, Monday–Friday.

  • Call | Text Message | Videophone: 888-677-1199
  • Email: [email protected]

Eldercare Locator from the Administration for Community Living

Link Type: National Program

Keywords: Stakeholder Resources

Eldercare Locator is a nationwide service that connects older adults and their caregivers with trustworthy local support resources, including meals, home care or transportation, or a caregiver needing training, education or a well-deserved break from caregiving responsibilities.

Grant writing resources: University of Alaska Fairbanks

Link Type: Grant Funding Information

Keywords: Fiscal Sustainability

A large list of writing guides and resources for developing grant proposals.

Grant Writing Toolkit

Link Type: Grant Funding Information

Keywords: Fiscal Sustainability

This Toolkit, developed by Center for Community Health and Development at the University of Kansas, gives a step-by-step overview of the grant writing process and a general template for writing a grant application. Successful grant application examples are also provided.

Houston-Galveston Area Council (H-GAC) Regionally Coordinated Transportation Plan

Link Type: Video

Video highlighting the work of the Houston-Galveston Area Council (H-GAC), with the assistance of transportation stakeholder groups and transit agencies, in developing an Updated Regionally Coordinated Transportation Plan for the purpose of coordinating public transportation services in the 13-county Gulf Coast Planning Region.

IIJA Grant Programs 2022-2026

Link Type: Grant Funding Information

Keywords: Fiscal Sustainability

The Infrastructure Investment and Jobs Act (IIJA): Fiscal Year (FY) 2022 – 2026 Characteristics of New/Existing USDOT Competitive Discretionary Grant Programs for Planning and Capital Projects. Provided by North Central Texas Council of Governments.

Metropolitan Transit Authority (MTA) Contacts

Link Type: State Contact

Contact information for Texas’ metropolitan transit authorities.

Mobility Management Promising Practices Catalog

Link Type: National Program

Keywords: Stakeholder Resources

Mobility Managers across the country are running unique projects that benefit their communities. To learn from these great examples, the National Center for Mobility Management has compiled  this catalog of promising practices. The list contains projects ranging from youth and senior transportation to cross-sector partnerships in the health care sphere. While these projects are great examples, they are not exact blueprints. At the end of each example, there is a way to connect with the practitioner to learn more.

NADTC Coordination, Planning & Public Participation

Link Type: National Program

Keywords: General Guidance on Coordination Planning, Public Participation

A collection of resources dedicated to coordinating more effectively, planning efficiently and promoting public participation and involvement in decision-making for transportation programs, policies, and regulations.

National Center for Mobility Management’s States At A Glance (List)

Link Type: Technical Assistance

Keywords: General Guidance on Coordination Planning

Access state and regional contacts, coordinated transportation plans, and other state-level information through the National Center for Mobility Management’s States At A Glance list.

National Rural Transit Assistance Program

Link Type: National Program

Keywords: General Guidance on Coordination Planning

The goals of the RTAP program are to promote the safe and effective delivery of public transportation services in rural areas and to facilitate more efficient use of public transportation resources. To meet those goals, the program focuses on the following objectives:

  • Improving the quality of training and technical assistance resources available to the rural transit industry
  • Encouraging and assisting state, local, and peer networks to address training and technical assistance needs
  • Promoting the coordination of transportation services
  • Building a national database of information about the rural transit industry

National RTAP’s comprehensive set of free technical assistance programs and resources includes training materials, webinars, newsletters and technical briefs, peer resources, research, and innovative technology initiatives.

Rural Health Information Hub: Rural Transportation Toolkit

Link Type: National Program

Keywords: Fiscal Sustainability, Stakeholder Resources

This toolkit compiles promising models and resources to support organizations implementing transportation programs in rural communities across the United States.

The modules in the toolkit contain resources and information focused on developing, implementing, evaluating, and sustaining rural transportation programs. There are more resources on general community health strategies available in the Rural Community Health Toolkit.

Rural Transit System Contacts

Link Type: State Contact

Contact information for Texas’ rural or non-urbanized transit systems.

Texas A&M Transportation Institute (TTI)

Link Type: Sponsor Program

TTI is the largest university-affiliated transportation research agency in the United States. Its mission is to solve transportation problems through research, to transfer technology, and to develop diverse human resources to meet the transportation challenges of tomorrow.

Texas Department of Transportation (TxDOT)

Link Type: Sponsor Program

TxDOT, in cooperation with local and regional officials, is responsible for planning, designing, building, operating and maintaining the state’s transportation system.

Texas Department of Transportation Public Transportation Division

Link Type: Sponsor Program

TxDOT’s Public Transportation Division provides financial and technical assistance to urban, rural and elderly or disabled transit providers. The division also represents transit in the planning and programming process and prepares funding-needs projections.

Texas Transit District Profiles

Link Type: Technical Assistance

Transit District Profiles provide a quick, easy way for interested parties to comprehensively understand each of Texas’ transit districts. Now there are new ways for you to access these profiles.

Texas Transportation Code Chapter 458 authorizes urban transit districts (UTDs) and rural transit districts (RTDs) to provide and/or coordinate transit services for people in Texas. UTDs and RTDs receive public transportation money through the Texas Department of Transportation (TxDOT). On behalf of the TxDOT Public Transportation Division (PTN), Texas A&M Transportation Institute’s Transit Mobility Program developed and maintains a consistent set of profiles for each transit district, providing a quick and easy way for interested parties to comprehensively understand each transit district.

The PDF profiles are available at TxDOT PTN’s website.

An online, interactive version of the profiles is available at the Texas Transit Dashboard.

Transit Cooperative Research Program (TCRP)

Link Type: National Program

Sponsored by the Federal Transit Administration, the Transit Cooperative Research Program (TCRP) serves as one of the principal means by which the public transportation industry can develop innovative near-term solutions to meet demands placed on it. The TCRP has an established reputation for providing useful reports and other tools to help public transportation practitioners solve problems and inform decision makers.

Urban Transit System Contacts

Link Type: State Contact

Contact information for Texas’ small urbanized transit systems.

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